Delivery & Shipping
All orders are shipped Mondays through Fridays from our studio in Poblenou, Barcelona.
Please note that delivery times are after shipping as many of our items are Made to Order.
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SPAIN & BALEARICS STANDARD DELIVERY
2-5 business days. 5EU
EU STANDARD DELIVERY
5-7 business days. 15 EUR
UK STANDARD DELIVERY
4-10 business days. 15GBP (customs & duty may apply)
INTERNATIONAL STANDARD DELIVERY
4-10 business days. 25GBP for all orders. (customs & duty may apply)
Shipping Confirmation
- Once your order is placed, we will send you a confirmation e-mail of your order.
- The tracking number will be sent to you once the order is fulfilled, so that you can follow your shipment.
- If you’re having trouble tracking your order, please contact us and we’ll be happy to help online@indoi.co.uk
Additional Information
- If you refuse a shipment from INDOI, you are responsible for the original shipping charges, any Import Fees that are incurred on the package and the cost of returning the package to INDOI. This amount will be deducted from your merchandise refund.
- For shipment to countries outside of the EU may be subject to taxes, customs duties and fees levied by the destination country (“Import Fees”). Check with your country’s customs control for further information.
- INDOI is not responsible for any charges incurred when importing items. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.