Delivery & Shipping
Our website is still open and we are following government advice to keep everyone safe and healthy. Your order may take a little longer to get to you than normal, but we promise it will be worth the wait!
All orders are shipped Mondays through Fridays using DPD's carbon-neutral delivery service. Read more about their environmental commitment here.
UK STANDARD DELIVERY
Standard Shipping fee £7.50
Shipping for orders over £200 is FREE.
Orders placed Mo-Fri will be delivered to you within 3-5 working days
EU STANDARD DELIVERY
Standard Shipping fee £18
Shipping for orders over £300 is FREE.
Orders placed Mo-Fri will be delivered to you within 5-7 working days
REST OF WORLD STANDARD DELIVERY
Standard Shipping fee £25
Orders placed Mo-Fri will be delivered to you within 10 working days
(customs & duty may apply)
If your order is more urgent then please email us at email@example.com for alternative postal services
We are not responsible for duty and taxes that may incur overseas. While we do everything we can to ensure a safe delivery of your item/s, please note that we are not liable for goods once signed for as this is deemed proof of delivery.
If you reside in the Russian Federation, you must provide a business address as our preferred courier company will not deliver unless this occurs. Russian Federation deliveries takes approximately two weeks to arrive
During busy sales periods (Christmas, Black Friday etc.) deliveries may take up to 2 working days longer than usual.
Items in your order that are designated for shipment to countries outside of the UK may be subject to taxes, customs duties and fees levied by the destination country (“Import Fees”). Check with your country’s customs control for further information. Indoi cannot be held responsible for any charges incurred when importing items.The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.
If your order does not arrive by the date stated at your checkout please contact us at firstname.lastname@example.org